Privacy Policy

When you visit the Company’s website, the Company may process:
Data you have entered to register on the website and the services offered (username, password to enter the page, name and surname, contact phone, email address, Tax ID No, etc.);
Personal data automatically collected during your browsing (IP address, device type, browser, redirect webpage, date and time of visit);
Data processed as part of a product purchase / order, payments made, etc).

The processing of personal data is done for the following purposes:

To manage your registration as a platform user;

To develop, fulfil and carry out the contract of sale;

To respond to requests submitted through customer service channels;

To send newsletters by email to keep you informed of discounts and new collections, always following your explicit consent to receive such type of correspondence;

To be aware of your preferences and thus ensure that we offer you exactly what you want and to remain competitive;
To ensure Company’s compliance with statutory obligations (tax, accounting, etc.);

To respond to requests and applications you submit through Customer Service channels (email, telephone, social media);

For marketing purposes: We have the right to process your data for marketing purposes due to the consent you give us, e.g. when you authorise us to send notifications to your mobile device or when you accept the legal terms and conditions in order to participate in a promotion or to post your photos on the Platform or on social media.
Provided that we have received your explicit prior consent, we are entitled to send you, at regular intervals, promotional / advertising messages by email, in order to keep you informed about the news of our company and to help you ‘discover’ our new collections .
How to stop receiving promotional / advertising messages from AENALIA:
(a) by clicking the ‘unsubscribe’ link that will be included in each email you receive from our company;
(b) by contacting us at contact@aenalia.com, stating that you no longer wish to receive such type of correspondence.
Once our company receives your request, in either of these ways, it will be processed and you will stop receiving such type of email.
In order to provide you with specialised information, we believe that we have a legitimate interest in compiling a profile with the information we have about you (such as your browsing, your preferences or your shopping history and Favourites) and the personal data you have given us, such as age range or language, as we understand that such processing is also beneficial for you as it allows you to improve your user experience and obtain information according to your preferences.

The processing of your personal data is necessary for the fulfilment of the above purposes and in any case in accordance with the provisions of Article 6 of EU Regulation 2016/679.

Third party IT companies (processors) may administer some of our websites. In these cases, we ensure through contractual terms and regular checks that, if and when they have access to personal data, the law on their protection is adequately observed.

Our company hereby explicitly declares that it will not make any illegal or improper use of your personal data and will not transfer in any way, for any reason, and to any third party personal details and user / visitor information.
However, we do share personal data that you have given us your explicit consent to do so, to the following categories of cooperating with AENALIA companies-businesses, to support, promote, and execute your trading relationship with us, but always under conditions that fully ensure that your personal information does not undergo any unlawful processing:
Companies that contribute to the proper and smooth functioning of our e-shop and to the proper execution of your order, such as web and digital application development companies as well as courier services companies.
Companies providing professional advertising and promotional services.
Financial institutions (banks) as part of carrying out the contract.

The Company and its website is addressed to persons who are aged 18 (eighteen) or over. The Company shall not be liable whatsoever for minor users that may visit voluntarily the Company’s website. In any case, if during the collection of data, the Company realises that the data subject / user is younger, the Company undertakes not to process his or her personal data.

The Company will keep your personal data for as long as is required to fulfil the purposes described in this policy unless a longer period is required or permitted by applicable law. The criteria governing the determination of the data retention period include the following: (a) the duration of our contractual relationship; (b) the time required for the Company to comply with a legal obligation borne by it; (c) the time required in view of the legal position of the Company (such as a defence of rights before courts, audits conducted by regulatory authorities, etc.); (d) as long as the data subject keeps his or her account active.